The Solution
So What Is The Solution?
At MAXimas we know that the fi rst priority is to have a well proven, innovative solution that provides all the functionality needed by a Multi-Modal Logistics Business.
Regardless of what supply chain services you currently provide, your software solution must be capable of expansion as your business grows. And it must be able to grow by the simple addition of other modules of the same integrated system, across the whole spectrum of Land Side, Dock Side and Ocean Freight.
We also know you need confi dence that your chosen solution will continue to grow as ‘Best Practice’ changes world-wide, and that each new MAXimas innovation will seamlessly communicate with your customers as their business needs change.
But, the best systems in the world fail if they are poorly implemented. Because of this, MAXimas has developed a disciplined implementation methodology. Instead of simply loading the system, we are mindful that computerising poor business processes only leads to automated ineffi ciency. Therefore, our consultants work closely with you to define the exact form your solution is to take, then tailor the modules to match your business processes.
Our guiding philosophy is to support the way you need to run your business, rather than forcing you to change to suit a poorly designed computer system.
Benefits
Maximising Customer Service & Retention
- Ability to give your customers a total, simple, seamless and online visibility of the status of their work throughout the supply chain.
- Reduced confl ict with customers as invoicing is consolidated and error free. Consistency of charging is also ensured where different parts of your organization, or different locales, are carrying out similar work for a given customer.
- Customers will become far more ‘locked in’ as they become reliant on your value added services (such as advanced supply chain visibility and other business to business IT links).
- Your enhanced services can add value to the customer’s own business.
Enhanced Operational Effi ciency
- Centralized control of all operations despite highly decentralized execution.
- ‘Revenue leakage’ is prevented as all work being done for customers will be properly captured and billed.
- All levels of management will now have a precise and up to the moment picture of every relevant facet of operations.
- Capacity to readily identify, analyse and address operational problems before they become critical.
- Decrease Debtors’ Days Outstanding because billing will be on time and because reduced errors will minimise customer disputes.
- Time consuming and error prone duplication of processes (such as the entering of customer data) will have been eliminated.
- Operational lead times will be reduced as individual processes will be automatically linked, thus avoiding delays and the need for manual intervention to initiate time critical work.
- Substantial growth can be achieved without staff increases.
Assisting Strategic Management
- Ability to clearly and quickly determine the profi tability of a particular customer, customer project or job.
- Timely on-demand access to the ‘across the business’ KPIs that you have specified.
- Capacity to readily identify, analyse and address strategic problems before they become critical.
- Ability to introduce true activity based costing because the necessary tools are now available.
