The Problems

The Problems of Non-Integrated Software Solutions

• The impossibility of clearly and quickly determining the profi tability of a particular customer, customer project or job, because essential data is buried across multiple systems.
• The inability to give customers simple, seamless and online visibility, with proactive alerts, to the status of their work.
• The need to repetitively enter information into several systems. An error prone, unproductive and expensive overhead.
• The inability to give key customers a business to business software link so that their systems and yours can communicate directly with each other.
• The risk of a serious ‘revenue leakage’ because work being done for customers is not being properly captured and billed.
• The inability to simply and effectively interface to other supply chain organizations … including principals and sub-contactors.
• A lack of any real Key Performance Indicators (KPIs) on which to regularly monitor performance, detect problems and to plan for growth.
• Receiving operational information too late to initiate corrective action where this is necessary.
• The dilemma of having different systems giving different answers to the same question.
• The impossibility of introducing true across the board ‘activity based’ costing.
• The cost of running larger than necessary Debtors’ Days Outstanding because billing is late and because error levels cause regular invoice disputes.
• The fact that current software solutions go some way towards automating the supply chain but do not optimise it.
• The inability of software to provide extended supply chain solutions that readily meet end customers needs as well as your own.
• The need to merge data from several systems and reports simply to get ‘the number’ you as a senior manager want.